Unblock someone

If you unblock a blocked profile then that member will be able to contact you again. If you wish to do this then follow the steps below:

  1. Visit the profile you wish to unblock or go to a message conversation that you are involved in with the member
  2. In the sidebar select the "Unblock profile" button
  3. Confirm you wish to unblock the profile by clicking the "OK" button in the popup
  4. The profile is now unblocked

Alternatively you can unblock and manage your all your blocked profiles by following the steps below:

  1. Visit the "Blocked profiles" page which is accessible via your "Account dashboard"
  2. Locate the profile you wish to unblock
  3. Press the "Unblock profile" button
  4. Confirm you wish to unblock the profile by clicking the "OK" button in the popup
  5. The profile is now unblocked

We also provide information on how to block a profile

Additional support


Still having difficulties?

If you're still having difficulties then please contact support team and we will do our best to resolve your issues.